1M Business Customers (openai.com)

OpenAI announced it now has more than 1 million paying business customers—what it calls the fastest‑growing business platform in history—driven by broad enterprise uptake across finance, healthcare, retail and more. That growth is supported by spillover from huge consumer familiarity with ChatGPT (800M weekly users), rapid expansion of ChatGPT for Work (7M seats, +40% in two months) and 9x year‑over‑year growth in enterprise seats. OpenAI frames this as real ROI: a Wharton study and customer case studies (Indeed +20% applications, Lowe’s in‑store assistants, Cisco and Intercom speeding dev cycles) illustrate measurable gains in hiring, customer experience and engineering productivity. Technically, OpenAI is shipping tool‑focused capabilities to speed deployment and scaling: company knowledge that lets ChatGPT reason across Slack, SharePoint, Google Drive, GitHub, etc., using a GPT‑5 variant tuned for tool use and citations; Codex adoption for code generation (usage up 10x since August) with reported code‑review time halving; AgentKit to build multi‑agent systems faster (Carlyle cut development time >50%, accuracy +30%); and expanded multimodal & realtime stack (Image Generation API, Sora 2, gpt‑realtime/Realtime API for voice agents). Partnerships (Databricks, Shopify, Canva, Figma) and the Agentic Commerce Protocol indicate a platform push where enterprises both consume models and build agentic, embedded workflows.