“This is where we start to move beyond the hype cycle” - Slack tells us why it can be the perfect operating system for your AI needs (www.techradar.com)

At Dreamforce 2025 Slack positioned itself as more than a messaging tool — it’s pitching Slack as the enterprise “operating system” for AI by hosting context‑aware agents and an upgraded Slackbot. CMO Ryan Gavin argued agents will be central to future work, and that the conversational context stored in Slack is the critical ingredient that turns LLMs and agents into productive teammates. Slackbot’s new capabilities—knowing your team, pulling context from channels and compiling instant insights—aim to deliver real productivity lifts without forcing users to learn new tools. Technically, Slack is emphasizing open, cross‑platform integration (agents that can span Zoom, Teams, Google Meet and other apps) and agent orchestration inside a familiar UI, positioning Slack as a front end for broader platforms like Salesforce’s Agentforce/Agentforce 360 and CRM workflows. For the AI/ML community this highlights two trends: conversation context as high‑value training and runtime data, and a shift toward distributed “digital workforces” where agent design, data governance, and integration patterns become critical. If executed well, Slack could accelerate democratized access to AI capabilities across enterprises — but it will also raise governance, privacy and model‑validation challenges that teams must address.