ChatGPT Launches 'Company Knowledge' (openai.com)

OpenAI today launched "Company knowledge," a ChatGPT feature for Business, Enterprise, and Edu that aggregates context from connected workplace tools (Slack, Google Drive, SharePoint, GitHub, Intercom, HubSpot, Linear, Asana, GitLab, ClickUp, etc.) so the assistant can answer questions with business-specific, multi-source context. Powered by a version of GPT‑5 trained to search and synthesize across sources, Company knowledge surfaces clear, click-through citations and source snippets in a sidebar, can run multiple searches to reconcile conflicting information, and supports date filters to retrieve time‑specific data (e.g., Q1 performance or recent customer feedback). Users must enable it per conversation and connect apps; when enabled ChatGPT won’t make web searches or generate images/charts (those will be integrated later). This is significant because it cuts context-switching and manual synthesis for common workflows—briefings, post-mortems, release plans, and customer-insight reports—by unifying disparate internal signals into actionable summaries. Enterprise controls and safeguards include role/group permissioning, adherence to existing file permissions (ChatGPT only sees what a user can already access), encryption, SSO/SCIM, IP allowlisting, and the Enterprise Compliance API; OpenAI says it does not train on customer data by default. The rollout promises productivity gains but will require careful admin configuration and auditing to balance access, provenance, and compliance.