Anthropic and Salesforce expand partnership to bring Claude to regulated industries (www.anthropic.com)

Anthropic and Salesforce expanded their partnership to make Anthropic’s Claude a preferred foundational model for Salesforce’s Agentforce platform, targeting regulated industries such as financial services, healthcare, cybersecurity, and life sciences. Claude is now the first large language model fully integrated inside Salesforce’s trust boundary and available via Amazon Bedrock, with traffic contained in Salesforce’s virtual private cloud—enabling enterprises to use frontier models while keeping sensitive data and workloads inside a controlled environment. Salesforce is also deploying Claude Code across its global engineering teams to speed development, and Anthropic is deepening its Slack usage and integrations. Technically, the collaboration includes three pillars: (1) Agentforce support for Claude within Salesforce’s secure environment (customers like RBC Wealth Management and CrowdStrike are already piloting it); (2) industry-specific AI solutions starting with “Claude for Financial Services,” which combines CRM context, regulatory frameworks, and domain expertise to automate tasks like portfolio summaries, compliance flagging, and consent tracking; and (3) tighter Slack integration via the Model Context Protocol so Claude can access channels, files, and app data (Salesforce CRM, Tableau) to summarize threads, extract decisions, and move from insight to action. Agentforce with Anthropic and the Slack bi-directional integrations are live for select customers; deeper Agentforce 360 and sector offerings are under development.