CEOs say they're getting gains from AI agents. A true transformation is harder. (www.businessinsider.com)

A recent KPMG survey of 400 US CEOs reveals that while AI agents are generating noticeable efficiency gains—reported by about 40% of respondents—only 9% see these tools as transformational to their business models. Tim Walsh, CEO of KPMG US, highlighted the challenge of integrating AI effectively, noting that many leaders recognize the complexity involved in reshaping their operational frameworks around these technologies. Expectations for AI's transformational impact are set to increase over the next year, as companies aim to better utilize AI in their workflows. Interestingly, the survey also indicates a positive hiring outlook; around 90% of CEOs anticipate needing more personnel over the next three years, particularly in roles that require technology and AI skills. This shift underscores workforce challenges, including skills gaps and the need for training in human-AI collaboration. Walsh emphasized the importance of human oversight, stating that while AI can enhance workflows, human judgment remains crucial. As businesses plan to invest significantly in AI—over 80% of CEOs prioritize it for the next three years—many will need to revise their processes and adapt their talent strategies to fully leverage AI's potential.