Infosys boss describes AI job fears as 'hogwash' (www.computerweekly.com)

Nandan Nilekani, chairman of Infosys, addressed fears surrounding job losses due to artificial intelligence (AI) at the Bloomberg New Economy Forum, labeling such concerns as "hogwash." He argued that AI will actually increase the demand for new human skills, emphasizing that business transformation involves governance, change management, and the ability to ensure AI systems operate reliably without issues like hallucinations. Nilekani believes the evolving landscape requires more skilled workers, particularly in areas such as customer collaboration and workplace integration, contradicting the narrative that AI will eliminate jobs. While Nilekani remains optimistic about job creation alongside AI advancements, industry experts like Zenitech's CEO Sam Kingston caution that the efficiency gained from AI may lead to fewer mid- and junior-level positions as senior staff leverage the technology. The traditional link between business growth and workforce expansion is being challenged, as firms like Hexaware set targets for significant AI-driven revenue by 2030, indicating a shift toward digital labor. This transformation underscores the importance of multi-skilled workers who understand both their domain and AI technologies, highlighting the need for continuous retraining in a rapidly evolving job market.