Founders who sold their startup to Cisco raise $34 million to kill IT tickets. Read their new AI startup's pitch deck. (www.businessinsider.com)

Founders Nitzan Shapira and Ran Ribenzaft, who previously sold their startup Epsagon to Cisco for $500 million, announced their new venture, Harmony, after securing $34 million in seed funding. Harmony aims to revolutionize workplace IT support by using AI to manage employee requests through platforms like Slack and Microsoft Teams. By automating tasks such as onboarding, software access, and password resets, the startup reduces the need for employees to navigate complex internal systems or wait for human assistance, thus enhancing workplace efficiency. This funding, led by Lightspeed with participation from Hitachi Ventures and others, is significant for the AI/ML community as it indicates growing investor confidence in AI-driven solutions that streamline operational processes. Harmony's integration with over 100 applications and its ability to tailor responses based on employee roles exemplifies advanced application of AI in enhancing productivity. The funds will be utilized to expand Harmony’s engineering, product, and sales teams, enabling the startup to scale rapidly and potentially set a new standard for workplace automation in the tech industry.