Anthropic exec shares how she uses AI to help manage her team (www.businessinsider.com)

Dianne Penn, product executive at Anthropic, recently discussed her innovative use of AI during an episode of "Lenny's Podcast." She shared how the company's AI model, Claude, has become an integral part of her management approach, improving the quality of team communications and coaching. By leveraging Claude, Penn has been able to prepare for critical conversations, ensuring she finds the right words and approaches. She even created a custom Claude "skill" inspired by the book "Crucial Conversations" to tailor her interactions based on the context of discussions. This development is significant for the AI/ML community as it showcases a practical application of AI in enhancing managerial effectiveness and communication within organizations. Penn emphasizes that AI should serve not just as a tool for validation but as a "thinking partner" that challenges users' ideas and encourages deeper engagement. Her insights encourage other managers to adopt AI not only to streamline workflows but also to foster more meaningful interactions and growth within teams, highlighting the transformative potential of AI in management practices.