AI chatbots are coming for white-collar job interviews (www.businessinsider.com)

AI chatbots are increasingly being used for conducting job interviews, particularly for white-collar positions, signaling a significant shift in hiring practices. Companies like Experis, Coinbase, and Zapier have started utilizing chatbots such as Sophie and Milo to streamline the recruitment process, allowing them to screen far more candidates than human recruiters could manage. This technology has emerged as a response to the overwhelming volume of applications many employers face, making it easier to identify "hidden gems" among applicants who might otherwise be overlooked. While proponents argue that AI interviews can reduce human bias, concerns about fairness persist. Critics warn that these systems might inadvertently favor or disadvantage candidates based on superficial traits like speech patterns or facial expressions, rather than relevant qualifications. A recent survey reveals that a notable percentage of job seekers are uncomfortable with AI-led interviews, with many walking away from hiring processes that involve them. As AI chatbots become more prevalent, candidates may need to adapt their interviewing techniques, focusing on how to effectively engage with AI technologies, which could become a critical skill in the evolving job market.