GNC's AI-powered drones help reduce backorders while boosting warehouse worker satisfaction (www.businessinsider.com)

GNC has implemented AI-powered drones from Corvus Robotics in its Whitestown, Indiana warehouse to streamline inventory management and improve worker satisfaction. Previously, the company performed inventory checks quarterly, leading to significant backorders and employee dissatisfaction due to monotonous tasks. With the introduction of drones, GNC now monitors inventory monthly, reducing nonshipments from several hundred units a day to approximately 98. This enhancement not only speeds up inventory cycles but also allows staff to focus on resolving discrepancies rather than tedious counting. The drones leverage advanced AI for accurate positioning and obstacle avoidance, while being networked to access larger AI models for better data-driven insights. This technology facilitates easier interactions for non-expert warehouse staff, bridging the gap between robotics and everyday workers. Although there are challenges, such as navigating narrow aisles and managing packaging materials, the drones have significantly improved operational efficiency and employee morale by alleviating burdensome tasks. With reassigned roles for inventory workers and a more effective problem-solving process, GNC exemplifies how AI and automation can transform supply chain dynamics.