Realtime regression in non-English production voice agents (community.openai.com)

A recent challenge has emerged in the AI voice agent sector, specifically concerning Romanian language support as developers are facing significant issues with OpenAI's newly released gpt-realtime-mini model. After extensive in-house testing, it has become apparent that this replacement model exhibits poorer performance in terms of language quality and accuracy when compared to the older gpt-realtime-mini-2025-10-06 version. The newer model has been found to hallucinate incorrect information and fail to faithfully represent business data from databases, jeopardizing the trustworthiness that enterprise clients require from their voice solutions. This situation is particularly critical as companies have rapidly adopted the older model for its reliability, leading to a burgeoning demand for AI solutions across voice and call-center applications. The impending shutdown of the older model poses a substantial risk to ongoing enterprise contracts and upcoming negotiations with clients. Developers are urging OpenAI to consider options such as delaying the shutdown, extending access to the existing version, or developing alternatives that maintain the necessary language fidelity. The resolution of this issue is vital not only for developers relying on OpenAI's services but also for the future scalability of AI-driven business solutions.