More than 6 out of 10 people turn to AI for psychological support (www.axa.com)

A recent global survey conducted by AXA and Ipsos reveals a concerning trend in mental health, with 46% of respondents across 18 countries reporting feelings of struggle or languishing. Despite over two-thirds attributing negative impacts on mental health to screen time—averaging over 5 hours daily—61% are turning to AI for psychological support. Impressively, 42% of users often follow AI-generated advice, showcasing the technology's emergent role as a perceived accessible and stigma-free alternative to traditional mental health resources. The findings highlight the growing reliance on AI in addressing mental health, particularly among those who might avoid professional help due to cost or time constraints. While AI offers free, immediate, and round-the-clock support, the survey also raises critical concerns about its effectiveness and safety; around 32% of users felt uncomfortable with AI recommendations, and over a quarter reported harmful advice. Notably, only 38% trust AI over mental health professionals, indicating a clear awareness of AI's limitations. As this trend unfolds, the report underscores the importance of integrating AI within a robust mental health framework that includes professional care, positioning both technology and human intervention as essential components in tackling this widespread societal issue.