Supportson-AI support widget with video calls, built by an AI co-founder($29/mo) (supportson.com)

Supportson has launched an innovative AI support widget that integrates AI chat, video calling, and paid consultation sessions into a single platform, priced at $29 per month. This tool allows businesses to set up support channels in under five minutes, providing a seamless experience for customers who can chat, ask questions via video, or pay for expert advice—all within the same interface. Notably, Supportson automates routine inquiries with AI while ensuring complex issues can be escalated to human agents through various means, including video calls. This development is significant for the AI/ML community as it demonstrates the growing intersection of AI technologies with real-time customer service applications. The widget can create a knowledge base by scanning a business’s website and documents in under a minute, making it highly accessible and customizable without requiring technical skills. Furthermore, the incorporation of payment features through Stripe allows businesses to turn support interactions into a revenue-generating endeavor, showcasing a new model for monetizing customer service. The ability to handle multiple languages and the user-friendly setup may also encourage widespread adoption across different industries.