How people use ChatGPT – analysis of OpenAI’s first user study (www.techradar.com)

On September 15, 2025, OpenAI released its inaugural user study on ChatGPT, titled "How People Use ChatGPT." This comprehensive research is significant for the AI and machine learning community as it documents how individuals and organizations are integrating generative AI into daily tasks. The study, conducted by economists and social scientists, combines surveys, usage statistics, and interviews to uncover usage patterns and implications across various sectors, including work, education, and healthcare. Key findings reveal that ChatGPT has permeated mainstream workflows, with one-third of interactions occurring in professional contexts, particularly in drafting documents and supporting decision-making. The study highlights a shift towards generative AI being viewed as a productivity enhancer rather than a replacement for human workers. Education emerges as a prominent area for AI adoption, with nearly half of educators reporting frequent use for lesson planning. While the report acknowledges limitations, such as geographic skew and the short timeframe of study, it underscores that as organizations formalize AI usage guidelines, the focus will shift from experimentation to accountability, shaping the future of productivity and ethical integration in the workplace.