Walmart's head of AI reveals the key difference between its shopping deals with Google Gemini and ChatGPT (www.businessinsider.com)

Walmart's head of AI, Daniel Danker, revealed that the company's partnership with Google Gemini marks a significant advancement in AI-driven shopping experiences compared to their collaboration with ChatGPT. While ChatGPT allows users to shop through a conversational interface, Gemini offers a more integrated approach by linking customers' existing Walmart profiles and shopping histories to create a seamless transaction process. This enables Walmart's AI agent to assist customers in real-time, enhancing the overall shopping experience, particularly for those who may not initially intend to purchase anything. Danker emphasized the importance of trust and affordability in the evolving landscape of agentic shopping, where AI-powered transactions could contribute up to $115 billion to U.S. e-commerce by 2030. He highlighted that Walmart's established reputation for low prices and efficient delivery services positions the company advantageously in this competitive arena. By combining its vast product selection with Gemini's capabilities, Walmart aims to deliver personalized recommendations and simplify the purchasing process, ultimately driving customer loyalty and sales growth as AI shopping becomes increasingly prevalent.