Fortune: How enterprises are moving from AI pilots to production systems (fortune.com)

As enterprises shift from AI pilot projects to full-scale production systems, Amazon Web Services (AWS) has made significant strides through its Generative AI Innovation Center, established in June 2023 with a $100 million investment. The center has successfully partnered with over 1,000 clients—including well-known companies like Formula 1 and Nasdaq—to deploy generative AI tools that enhance productivity and customer experience. With more than 65% of these projects transitioning to live systems, AWS is setting new benchmarks in the industry where many AI initiatives traditionally fail during pilot phases. The Innovation Center emphasizes the importance of aligning organizational goals, ensuring stakeholder collaboration, and conducting rigorous discovery workshops before deployment. Success relies not only on technology readiness but also on employee adoption and customer engagement. Furthermore, to address industry-specific needs, AWS is focusing on model customization for clients in sectors like healthcare and finance, as many off-the-shelf AI models do not adequately meet unique requirements. As capabilities in agentic AI evolve, such collaborative efforts signal a transformative shift in how enterprises leverage AI to drive real business outcomes while adapting to technological advancements.