🤖 AI Summary
Claude has introduced an innovative auditing skill designed to enhance the user experience during long-running web operations, specifically targeting operations that take over 30 seconds to complete. Developed to refine user engagement at onsa.ai, a B2B platform that utilizes AI agents, the skill addresses the common challenge of user anxiety and perceived slowness during such waits. Research identifies key factors impacting perceived wait times, including user engagement, clarity of communication, and the ability to perform other tasks while waiting.
This new tool provides a detailed checklist for evaluating various aspects of waiting UX, such as showing partial results, providing completion indicators, and minimizing anxiety during waits. Users can easily integrate the skill into Claude by copying files or importing the skill via settings. The auditing process generates comprehensive reports that highlight both strengths and weaknesses in the user experience, along with tailored recommendations for improvements. By improving how web applications handle waiting times, this skill could significantly enhance user satisfaction and retention, making it a vital asset for developers looking to create smoother and more efficient AI-driven interactions.
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